Shipping Policy

Updated October 18, 2026. The Macke Corp. sells made-to-order clothing and everyday accessories. Delivery includes production time plus carrier transit time.

Where we ship and what it costs

We ship to the 50 U.S. states and Washington, D.C. International shipping, U.S. territories, and APO/FPO/DPO military addresses are not currently offered. Our standard U.S. shipping rate is $4.75 USD per order with no additional per-item shipping fee. There is no free-shipping threshold. Review the shipping charge and order total at checkout before placing your order.

Production and delivery estimates

Orders placed before 4:00 PM Eastern Time, Monday–Friday, enter our processing queue that business day. Orders placed later, on weekends, or on U.S. public holidays enter processing the next business day.

Orders are normally submitted to Printify 24 hours after receipt. Production typically takes 2–7 business days after submission. Allow 3–8 business days for handling, including the approval period and production. After dispatch, transit typically takes 3–7 business days. Most orders to the contiguous United States are estimated to arrive within 6–15 business days; orders received after the cutoff begin processing the next business day. Business days exclude weekends and U.S. public holidays. Specialty, embroidered, or high-demand items may take longer; review any product-specific estimate before ordering. Delivery to Alaska and Hawaii may take longer than the standard estimate. Contact support@themackecorp.com before ordering if you need a destination-specific estimate. Estimates are not guaranteed delivery dates.

Fulfillment and tracking

Printify and its production partners produce and fulfill our items. Orders ship from the assigned production provider, not necessarily from our Queens business address. Items from different providers may arrive in separate packages. The carrier may be USPS, UPS, FedEx, or DHL, depending on the product and destination.

When your order ships, tracking is sent to the email address supplied at checkout. Tracking updates may take 24–48 hours to appear. Contact us if you need help locating tracking information.

Delays, missing parcels, and address changes

Contact us promptly if tracking stops updating, your parcel is missing, or an item arrives damaged. Include your order number, tracking number if available, and relevant details or photographs. The Macke Corp. investigates and handles the resolution; you do not need to contact Printify.

If we cannot ship within the promised time, we will notify you and provide the delay, cancellation, and refund options required by applicable law. Your consumer rights remain unaffected.

Check your delivery address before ordering. If you notice an error or need to cancel, contact us as soon as possible. Changes may not be possible after production or dispatch begins. See our Return and Refund Policy for damaged, defective, or incorrect items and refund details.

Contact The Macke Corp.

Email: support@themackecorp.com
Phone: +1 929 207 3906
Hours: Monday–Friday, 9 AM–5 PM Eastern Time
Business address: 5847 203rd Street, Oakland Gardens, NY 11364, United States. Contact us before mailing a return.